FAQ's

Q: How often should I come in for a cleaning?

A: For best oral hygiene and maintenance we recommend having your teeth cleaned and examined every six months.

Q: When should I bring my child in for his or her first appointment?

A: We recommend that at the age of three children start routine dental cleanings and exams. If there are any indications for concern prior to that age parents are encouraged to address them as soon as they notice a particular problem.

Q: Do you accept my insurance?

A: We accept most dental insurance plans. Please provide our office with proper information regarding your policy. We will need a copy of your insurance card or form with the policy number, group number and correct mailing address. We will make every effort to get your maximum benefit coverage.* The remaining balance is the patient's responsibility and timely payment is appreciated. 
*If you have questions regarding your plan benefits, please refer to your plan benefit reference booklet.

Q: What payment options do you provide?

A: In addition to cash or check, we also accept Visa, Master Card, and American Express. We also offer our patients outside funding options. These sources allow you to have the care right away, while making it affordable. Ask about Care Credit.

Q: What do I do if I have an emergency when your office is closed?

A: When you call the office after hours, you can obtain the emergency phone number. Dr Zimmer or the Dentist on call will return your call as soon as possible.

Q: How can I find out about tooth replacement?

A: We offer free consultations for major treatment. Tooth replacement can be handled in several ways. By meeting with you and discussing your options and presenting your optimum treatment plan we are able to answer your questions and guide you to the best out come.

Q: Is it safe to whiten my teeth?

A: Teeth whitening is a safe and easy way to brighten your smile as long as you do not over bleach. We recommend an at home bleach product that we provide to our patients. Personalized trays are fabricated and a bleaching gel is used in the trays.

Q: How old do my children have to be to whiten their teeth?

A: Sixteen years of age is the youngest we like to have our patients start bleaching their teeth.

Q: Can I get a cavity around a crown?

A: Yes you can get a cavity around a crown but with good oral hygiene and regular exams we are often able to slow the decay process.

Q: Do you recommend electric tooth brushes?

A: We do recommend electric tooth brushes. In general they do an excellent job loosening and removing plaque build-up if used in a proper fashion.

Q: Do you accept referrals?

A: Patient referrals are the highest compliment you can give to our office. We appreciate your good faith in our office and would like to show our appreciation by giving you a $25.00 credit toward your dental services for any referral outside of your immediate family.